Many ER patients feel frustrated when they have to repeat their story to several people. But this repetition is intentional. Hearing the story directly helps the medical team prevent dangerous errors.

Many ER patients are surprised when doctors repeat the same blood tests. The reason is simple. One result is a snapshot. Repeating the test helps doctors see the trend and make safer decisions.

Many ER patients expect a clear diagnosis before going home. But the emergency department has a different mission. The goal is to rule out dangerous conditions and make sure you are safe.